Instagram & WhatsApp chatbot
An AI chatbot for your DMs that sounds like you and knows when to step aside
If your customers write on Instagram and WhatsApp, every unanswered message is a lost booking. An AI chatbot can answer prices, availability and the usual questions at 11 pm, collect the details and book the slot, and pass the conversation to you when it turns into a real conversation.
Sounds familiar?
Where the hours go today
- DMs pile up in the evening and on weekends.
- Half the messages ask the same things: price, availability, location.
- Leads from comments and stories are never followed up.
- Bookings are copied by hand from chat into a calendar.
How it works
The same job, before and after.
Answer, qualify and book from a DM
The chatbot answers from your price list and FAQ, asks the two or three questions you would ask, and offers free slots from your calendar. The booking lands in your calendar and CRM.
By hand today
- DM arrives at 11 pm
- Answered next day
- Booking typed in by hand
With automation
- DM arrives
- Answers and asks your questions
- Slot booked
- Real conversations go to you
Comment and story replies that turn into leads
A comment with a keyword or a reply to a story starts a private conversation that collects contact details and sends them to your CRM or a spreadsheet.
By hand today
- Comment on a post
- Never followed up
With automation
- Comment with a keyword
- Private reply and questions
- Lead in your CRM
What you get
- Setup on Instagram, Facebook Messenger and WhatsApp Business through official APIs or Manychat
- Answers trained on your prices, services and tone of voice
- Booking through Calendly, Google Calendar or your booking system
- Leads saved to your CRM or a spreadsheet
- Handover to you in the same chat, with a summary
Built so it doesn't embarrass you
- The bot says it is an assistant when asked, and hands over on request.
- Prices and promises come only from the information you provide.
- It stays within Meta's messaging rules, so your account isn't put at risk.
Questions
Frequently asked
Is an AI chatbot on Instagram allowed?
Yes, through Meta's official messaging API or approved tools like Manychat. Automated replies have rules, for example a 24-hour window for replies, and the setup follows them.
Can I take over a conversation myself?
Any time. You reply in the same inbox and the bot stops for that conversation. It also hands over on its own when someone asks for a person or the question is outside what it knows.
Does it work in languages other than English?
Yes. It replies in the language the customer writes in, as long as your information is available in it or can be translated.
Not sure this fits your business?
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